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MODULE HEADLINE
Module description goes here.
+350
XP Reward
The Warm Greeting — 5 Steps
1
👋
Warm Greeting
At 10 Feet
2
👁️
Eye Contact
Lock in at 10ft
3
😊
Smile!
Real smile at 5ft
4
🤝
Offer Assistance
Step forward
5
🌟
Warm Farewell
See you next Friday!
🔴 THE 3 RINGS OF SERVICE
Interactive
WOW · Anticipation of Need
Expectation
🍽️
WOW — Anticipation of Need ⭐
We notice what guests need before they ask and create moments that WOW. This is the Plus that builds loyal regulars.
Expectation ✅
We meet and exceed expectations through consistent, attentive and professional service every time.
Product / Need 🍽️
We deliver the quality food, drinks and experience guests came to Fridays for. This is Zero — the baseline.
KNOWLEDGE CHECK
Question 1 of 2 · Video 1 · Module 2
DAILY DUEL
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TOP EMPLOYEES
June 2026 Live2
⭐
Marcus T.
3-Star Senior
2,910 XP
1
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Sarah K.
4-Star All-Star
3,840 XP
3
🔥
Aisha M.
3-Star Senior
2,640 XP
4
2,180
💪
Diego R.
2-Star Server
5
1,920
✨
Priya N.
2-Star Server
6
1,510
🌿
Tom B.
2-Star Server
7
1,240
👤
You
2-Star Server